CCI Webportal Is Now Available

We are thrilled to announce that our Webportal is back up and running, and we apologize for any inconvenience caused during the recent downtime. At CCI, we understand the importance of a seamless online experience, and we sincerely apologize for any disruption this may have caused to your business. We appreciate your patience and support […]

CCI Webportal Outage

Our Webportal and ability to view your accounts is currently offline due to a fire incident in one of our software vendor’s data centers. Their team is actively working to resolve the issue and restore full functionality as soon as possible. We understand the importance of our Webportal in serving you and appreciate your patience […]

The Benefits of Joining ACA International for Collection Agencies

In the dynamic world of debt collection, staying ahead of the curve is crucial for success. Collection agencies face numerous challenges in effectively managing debt recovery processes while adhering to legal and ethical standards. One way to navigate these challenges and thrive in the industry is by becoming a member of ACA International, the Association […]

New Office Location Announcement

Exciting things are happening at Credit Counsel, Inc., and we want to share some important news with you. Loyalty from customers like you has fueled continued growth, making a move to a new office necessary. We will continue to offer the same professional service at our new address. All phone numbers, email addresses and website […]

EY Survey Once Again Demonstrates Substantial Value of Third-Party Debt Collection Industry

ACA International is excited to release results of the 2017 Ernst & Young survey which provides an in-depth overview of the economic importance of the third-party debt collection industry on the U.S. and individual state economies. Based on data from 2016, the report details the industry‚Äôs contribution to employment, asset recovery and other fiscal categories. […]